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Category: Customer Services jobs
24/06/13 - Dublin jobs
Customer Service Representative
Company : Approach People Recruitment
Address : Dublin
Contact : Afifa

Our client, a large multinational, key player in the online game industry, is looking for agents across their French/German/Russian/Italian and Portuguese markets for a 6 week contract.

The salary for this role is 12.90/hour.

Key Responsibilities:

- Respond to customer requests and enquiries in English and LANGUAGE (French or Russian or German or Italian or Portuguese)
- Fast, accurate and thorough responses to customer e-mails
- Managing accounts (e.g. passwords and account privileges)
- Providing general account support on issues or questions

Skills and Capabilities:

- Fluent in English, with an excellent command of LANGUAGE (French or Russian or German or Italian or Portuguese)
- Self-motivated, able to work as part of a busy team
- Strong customer focus and customer service skills
- Ability to work in a high-volume work environment
- Minimum typing speed of 40 wpm

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